Privacy Policy

Please note that the Privacy Policy was last revised on January 1, 2025.

Welcome to Basvaaru! We care about your personal information, so we have prepared this Privacy Policy to explain how we collect, use, and share it. This Privacy Policy applies to Basvaaru websites, mobile apps, and related services ("Service"). By using the Service, you agree with Basvaaru's collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy.

1. Information We Collect

When you use the Service, Basvaaru may collect the following personal information about you.

a. Account Registration

To register for a Basvaaru account, you may provide us with your email address or phone number. You can manage your Basvaaru account from your Settings.

b. Profile Page & User-Generated Content

After you register for your Basvaaru account, a profile page will be created for you ("Profile"). Your Profile will be populated by information you submit, such as your username and profile picture ("User-Generated Content"). Your phone number and email address are not included in your public Profile and are not considered User-Generated Content under this Privacy Policy.

Your Profile will also include information about your learning progress, such as your learning statistics, and your achievements.

Basvaaru may scan or review any User-Generated Content, or share your User-Generated Content with a third-party content moderation service provider, to ensure compliance with our Community Guidelines. Basvaaru may restrict or delete User-Generated Content if it violates our Community Guidelines or for any other reason.

c. Activity Data & IP Addresses

When you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address. We will also generate data regarding your engagement in educational activities on the Service.

2. How We Process Your Information

Basvaaru may process your personal information according to the following legal bases: to provide products or services you request, to promote Basvaaru's legitimate interests, to comply with legal obligations, and with your consent. In particular, Basvaaru may process and share your personal information in the following ways:

a. Providing and improving the Service

Basvaaru will process your personal information to provide and improve the Service. For example, we will use the information you provide to maintain your Profile and learning progress, personalize learning content, detect and fix bugs, perform research, and provide customer service to you.

Basvaaru may share personal information with third parties that help us provide or improve the Service, including hosting providers, search engine providers, analytics providers, support providers, and payment processors. Basvaaru may also share your information with third-party vendors that support product features such as AI and content moderation.

b. Communicating with you

Basvaaru will use the email address or phone number you provide to send you the following types of messages:

• Essential messages to support the operation of the Service.
• Messages to support the Basvaaru teaching methodology and reinforce your learning, such as learning tips, reminders to practice, and progress reports.
• Announcements regarding changes to the Service or products.
• Announcements of new Basvaaru products, services, offers, or research opportunities.

You may opt-out of receiving non-essential messages in your Settings.

c. Complying with law and preventing harmful activities

Basvaaru may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Basvaaru may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.

d. Personalized advertising

Basvaaru may process and share your personal information for the purpose of providing you with personalized advertising. To provide personalized advertising, we work with a variety of third-party advertising networks, marketing analytics service providers, and website analysis firms, such as Google and Facebook. These third-party advertising service providers collect and use personal information about your visits to and use of the Service, as well as other websites, in order to serve you with advertisements and content tailored to meet your preferences and likely interests, and better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.

e. Anonymous information

Basvaaru may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose. Such information is not considered personal information.

3. Your Data Subject Rights

You also have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:

• Know what personal information we have collected about you.
• Access a copy of the personal information that we hold about you.
• Know what personal information about you we have shared with third parties.
• Opt out of the sharing of your personal information with third parties.
• Object to our processing of your personal information.
• Request that we limit our use of your sensitive personal information to what is necessary to perform the services you requested.
• Not be discriminated against for exercising your data subject rights.
• Request that we delete any personal information we have collected from you.
• Request that we correct any inaccurate personal information about you.
• Export the personal information you have provided to Basvaaru in a format that can be transferred electronically to a third party.
• Withdraw any consent you previously gave us to process your personal information.
• Delete your Basvaaru account by following the instructions in the Service.

You may update or correct your information, and exercise certain opt-out rights, in your Settings page. You may request to access or erase your personal information at the Basvaaru Data Vault. To make another privacy-related request, please send an email to [email protected]

Please note that these rights are not absolute and Basvaaru may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with a Basvaaru service or prevent us from delivering a service you requested.

4. Data Retention

Basvaaru will generally retain your personal information until your account is deleted. However, Basvaaru may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may also retain anonymous data indefinitely.

5. Child Users

We know that children deserve extra privacy protection. That's why we treat Child Users (meaning users under the age of 13 in the Republic of Maldives or another age of digital consent in their country) differently to ensure their parents are in control and we only collect the bare minimum information we need to make Basvaaru work.

Child Users are permitted to create a Basvaaru account, but we ask them to provide their parent's email address instead of their own, and to register using a username that is not tied to their real name.

After a Child User registers, we will send an email to the parent's email address about Basvaaru's privacy practices regarding Child Users, including what personal information we collect and how we use, share, and protect that personal information. The email also explains how parents can request to access, change, or delete information about their child.

6. Do Not Track

The Service is not designed to respond to "do not track" signals sent by some browsers.

7. Links to Third-Party Websites

The Service may contain links to other websites. Basvaaru is not responsible for the content or privacy practices of other websites, including any personal or financial information collected by third-party payment processors. We encourage users to be aware of the privacy policies of other websites they visit. This Privacy Policy applies only to information collected by Basvaaru. Any time you click on a link (including advertising banners) or submit your personal information to a third-party website, you will be subject to that third party's privacy policies.

8. Privacy Policy Updates

We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least seven (7) days before the changes are made, and we will indicate the date these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that seven (7) day period.

9. Contact Us

The Study Center pvt ltd is the data controller of your data for the purposes of the General Data Protection Regulation ("GDPR") and any relevant local legislation. The Study Center's headquarters are located within the Republic of Maldives at:

For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact our Data Protection Officer at [email protected]

Last revised on January 1, 2025